Excellent service, on the weekend too! Woke up to my house at 58° on a Saturday morning and called Harley’s, they showed up and had my heater working within 3 hours from my call! The communication from Harley’s is very good. I received a breakdown on the phone of fees and when I could expect my service technician, a short time later I received a text telling me my technician was on the way with a photo of who I could expect to see at my door. Mr. Shortridge was very nice and informative telling me what he was seeing and how he was going to fix the issue. Now my heater is up and working and I’m able to move around the house without full winter gear on.