FAQs

How Often Should I Change My Air Filter?

We recommend checking your air filter monthly and replacing it every 30 to 90 days, depending on several factors unique to your home. If you have pets, allergies, or live in a dusty environment, you’ll need to change filters more frequently. Standard one-inch filters typically need replacement every month, while thicker four-inch filters can last up to three months. At Harley's Heating and Air Conditioning, we’ve been helping homeowners in Lincoln, NE maintain their systems since 1970, and we know that regular filter changes are the simplest way to keep your system running efficiently. A clogged filter forces your system to work harder, increasing energy bills by up to 15% and potentially causing premature equipment failure.

During our service calls throughout Lincoln, NE & the surrounding areas, we often find that dirty filters are the root cause of many heating and cooling problems. When airflow becomes restricted, your system can freeze up in summer or overheat in winter, leading to unexpected breakdowns. We stock various filter sizes on our service vehicles and can help you establish a replacement schedule that works for your specific situation.

What Temperature Should I Set My Thermostat?

For optimal comfort and energy efficiency, we recommend setting your thermostat to 68 degrees Fahrenheit during winter heating months and 78 degrees during summer cooling season when you’re at home. These settings balance comfort with energy savings, potentially reducing your utility bills by 10% annually. Every degree you adjust away from these baseline temperatures can impact your energy consumption by approximately 3%. Our NATE-certified technicians have observed that maintaining consistent temperatures rather than making dramatic adjustments throughout the day helps your system operate more efficiently and extends equipment life.

Programmable and smart thermostats can automatically adjust temperatures when you’re away or sleeping, maximizing savings without sacrificing comfort. We install and service all major thermostat brands and can help you select the right model for your lifestyle and budget. Many homeowners in Lincoln, NE have discovered that upgrading to a programmable thermostat pays for itself within the first year through energy savings alone.

Why Is My System Making Strange Noises?

Unusual sounds from your heating and cooling system often indicate specific mechanical issues that require professional attention. Banging or popping sounds typically result from expanding and contracting ductwork or delayed ignition in gas furnaces. Squealing or screeching usually points to belt problems or bearing issues in the blower motor. Rattling might indicate loose components, while gurgling sounds often suggest refrigerant issues or condensate drainage problems. Our family-owned and operated company has diagnosed these issues for over 50 years, and we understand how concerning unexpected noises can be.

We offer seven-day-a-week availability with no overtime fees on repairs because we know that strange noises don’t always occur during regular business hours. Our technicians carry comprehensive diagnostic equipment to identify the exact source of unusual sounds quickly. Whether it’s a simple adjustment or a component replacement, we provide accurate assessments and cost-effective solutions without exploiting emergency situations.

How Can I Improve My Indoor Air Quality?

Indoor air quality affects your family’s health, comfort, and overall well-being. We offer several solutions to address common air quality concerns:

  • Whole-house air purification systems: Remove up to 99% of airborne particles including dust, pollen, and bacteria
  • UV germicidal lights: Eliminate mold, bacteria, and viruses from your air handler and ductwork
  • Humidity control systems: Maintain optimal 30-50% humidity levels year-round

Poor indoor air quality can trigger allergies, asthma, and other respiratory issues while also affecting your HVAC system’s efficiency. Dust accumulation on components reduces heat transfer efficiency, while excessive humidity promotes mold growth and makes your home feel uncomfortable even at proper temperatures.

When Should I Replace My HVAC System?

Most heating and cooling systems last between 15 to 20 years with proper maintenance. However, several factors indicate it might be time for replacement before complete failure occurs. If your system requires frequent repairs, with annual repair costs exceeding 50% of replacement cost, investing in new equipment becomes more economical. Rising energy bills despite regular maintenance suggest declining efficiency, and older systems using R-22 refrigerant face increasing service costs due to the phase-out of this refrigerant type.

Our compassionate approach means we’ll never pressure you into unnecessary replacements. We provide honest assessments based on equipment condition, repair history, and your long-term comfort goals. With 24/7 emergency service available, we’re here whenever you need guidance about repair versus replacement decisions, helping you make informed choices that align with your budget and comfort needs.

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Customer Reviews
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I happen to know the owners and family. They are the most caring and accommodating bunch of great people! You have a problem…they will help you however they can! They really love what they do and it shows! I would highly recommend them due to the fact that they care about their customers and will help anyone however they can!

R. Brindley

Amazing. Fast service and super reasonable pricing. Best in town! They accommodated us last minute when the heat went out in freezing temperatures. Brian does an amazing job explaining everything and getting at the root cause. Harley’s was a life saver today!

J. Elsener

Needed a new motor for my furnace right before the winter storm hit. Called shortly before closing and was still able to get help that day. The new motor was installed and now it is nice and warm. Thank you Brian for the friendly and efficient service!

K. Stark

We have had a service contract with Harley’s for 18 years and they continue to take excellent care of us. They are always responsive and address problems quickly. They also suggest changes that would keep our geothermal system running well for years to come. Brian has done most of our service work over the years and he is the best.

M. Steckelberg

I was able to get a cancellation and get helped right away. Brian was knowledgeable and got to diagnosing right away and resolved the issue quickly and also found another unknown issue with the system and fixed it. He was very professional and helpful.

J. Pryor

Excellent service, on the weekend too! Woke up to my house at 58° on a Saturday morning and called Harley’s, they showed up and had my heater working within 3 hours from my call! The communication from Harley’s is very good. I received a breakdown on the phone of fees and when I could expect my service technician, a short time later I received a text telling me my technician was on the way with a photo of who I could expect to see at my door. Mr. Shortridge was very nice and informative telling me what he was seeing and how he was going to fix the issue. Now my heater is up and working and I’m able to move around the house without full winter gear on.

T. Craddock

First I’d like to mention whoever called me initially to change my appointment but then figured out how to send someone out last minute is an absolute god send and so appreciated. If I could give Randy 10 stars I would. He was very pleasant and professional! He didn’t make me feel dumb for not knowing something. He explained what he was doing and helped me sign up for their routine visits to prevent the issue from happening again! I can’t thank this team enough! They will be highly recommended by me to everyone I know!

R. Medina

Lincoln, NE